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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I change my CC on my account

    Asked by bitterrootmotors on August 04, 2011 at 10:14 AM

    They one you have listed is no longer valid and I have a new one.

    Thanks

    Jason Larson

    Bitterroot Motors
    406-396-9691

    Page URL:
    http://www.bitterrootmotors.com

  • Profile Image

    Answered by allanftd on August 04, 2011 at 10:42 AM

    Hi bitterrootmotors,

    Since you're paying using your credit card, you have to cancel your account through our 3rd party payment processor Plimus since we do not save your cc details in any of our servers. Your Plimus username is the long string of numbers from the original plimus email you received when you paid for your JotForm account in your case, its 13072189260621026274675). Please do not use your JotForm username and password when logging in to the Plimus website. In case you forgot your Plimus password, please reset your password here or visit their Customer Support page.

    Thank you for using JotForm.

    JOTFORM SUPPORT