no files at all for the past year and the form name is grayed out in th

  • Profile Image
    Susan Picatti
    Asked on February 02, 2022 at 10:07 AM

    no files at all for the past year and the form name is grayed out in the list -- what is that about?



    This is a re-post of a comment on How to Filter Entries in Jotform Tables

  • Profile Image
    Myla
    Answered on February 02, 2022 at 10:34 AM

    Hi Susan,

    Thank you for writing in.

    Can you please explain further what you meant? Are you referring to this account you have sent us a message from? I see that this account is active, can you share with us a screenshot or screencast showing no files at all for the past year, and the form name is grayed out in the list so we can better understand the issue?

    We will be waiting for your response.

    Thanks!