no files at all for the past year and the form name is grayed out in th

  • Susan Picatti
    Answered on February 02, 2022 10:07 AM

    no files at all for the past year and the form name is grayed out in the list -- what is that about?

    Page URL: https://www.jotform.com/help/1009-how-to-use-different-filters-to-easily-manage-your-data-in-jotform-tables/
  • Myla JotForm Support
    Answered on February 02, 2022 10:34 AM

    Hi Susan,

    Thank you for writing in.

    Can you please explain further what you meant? Are you referring to this account you have sent us a message from? I see that this account is active, can you share with us a screenshot or screencast showing no files at all for the past year, and the form name is grayed out in the list so we can better understand the issue?

    We will be waiting for your response.

    Thanks!