Having trouble viewing forms...

  • DJP
    Asked on May 6, 2014 at 11:23 AM

    Windows 7 Pro, IE 10 Compatibilty settings enabled. Java 7-51, Adobe flash 13.00.206.

    Please advise

     

    philstaab@hotmail.com

  • Ashwin JotForm Support
    Replied on May 6, 2014 at 12:54 PM

    Hello DJP,

    I'm sorry for the trouble caused to you.

    You should not have any issue in viewing your form in IE 10. I also checked your account but did not find any issue with that. Most likely you are having browser related issue. I would suggest you to clear your browser cache and see if that solves your problem. The following guide should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Please be noted that we recommend chrome browser to access form builder.

    Thank you!