Integrating JotForm with our CRM InfusionSoft

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    Asked on May 06, 2014 at 12:21 PM


    I'm currently trying to intergrate our CRM with JotForm and it's saying that the KeyApp that I've provided is a wrong code. 


    Please Assist.

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    Answered on May 06, 2014 at 02:18 PM


    Please try generating a new API key as shown on this guide and try again.

    Let us know if this helps.

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    Answered on May 06, 2014 at 02:31 PM
    Wouldn't it generate the say KeyApp?
    Why would I need to generate a new one?
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    Answered on May 06, 2014 at 04:21 PM


    We just wanted to ensure that you have place valid/active API Key from your InfusionSoft account. Can you do that please? You only have to provide 2 info from your Infusion account. The first box requires the appname, e.g. this is taken from your app URL ( then enter the API Key on the second box. If it is still not working, let us know here so we can check and assist you further.


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    Answered on June 23, 2014 at 05:40 PM

    I have reset my API and re-entered my URL and still not working. 

    Grateful for a solution for this.. 


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    Answered on June 23, 2014 at 05:51 PM

    Now Jotform is acknowleding my API and  telling me cannot connect to application. Make sure your API Name and API are correct. ( I changed from Safari brower to Firefox) 

    Thanks for your help,