What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please try generating a new API key as shown on this guide and try again.
Let us know if this helps.
Wouldn't it generate the say KeyApp?
Why would I need to generate a new one?
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We just wanted to ensure that you have place valid/active API Key from your InfusionSoft account. Can you do that please? You only have to provide 2 info from your Infusion account. The first box requires the appname, e.g. this is taken from your app URL (appname.infusionsoft.com) then enter the API Key on the second box. If it is still not working, let us know here so we can check and assist you further.
I have reset my API and re-entered my URL and still not working.
Grateful for a solution for this..
Now Jotform is acknowleding my API and telling me cannot connect to application. Make sure your API Name and API are correct. ( I changed from Safari brower to Firefox)
Thanks for your help,