What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Notification email report looks disorganized and out of proportion

    Asked by fincalosbalcones on May 06, 2014 at 02:09 PM

    When is sent, the notification email report looks disorganized and out of proportion (titles, fonts, drawings, grid, text, lines, text lines and paragraphs appear together, etc).   How I can to resolve this issue? 

    please you can see the email notification report running the following form: http://form.jotformpro.com/form/41206842198961

    email and style size email notification
  • Profile Image
    JotForm Support

    Answered by EltonCris on May 06, 2014 at 03:11 PM

    Hi,

    Please recreate your email notification, that should create a brand new email notification with a default format. To do that, delete the existing notification with your form and create a new one. You can then customize it later on if you want to.

    If you need further assistance, let us know here.

    Regards!

  • Profile Image

    Answered by fincalosbalcones on May 07, 2014 at 01:44 PM

    I did that that you are recommending me several times, is not easy create a brand new email notification because that includes a lot of work.  There is no other way to do thisI really will appreciate your support.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on May 07, 2014 at 04:40 PM

    Unfurnately there is no other way. Fixing the mess would even be worse I think, so it's better to start from the scratch- I think you might use text processor, where you format the email body then just copy and paste it into the email settings (you must to delete the tables first)