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    Notification email report looks disorganized and out of proportion

    Asked by fincalosbalcones on May 06, 2014 at 02:09 PM

    When is sent, the notification email report looks disorganized and out of proportion (titles, fonts, drawings, grid, text, lines, text lines and paragraphs appear together, etc).   How I can to resolve this issue? 

    please you can see the email notification report running the following form: http://form.jotformpro.com/form/41206842198961

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    JotForm Support

    Answered by EltonCris on May 06, 2014 at 03:11 PM


    Please recreate your email notification, that should create a brand new email notification with a default format. To do that, delete the existing notification with your form and create a new one. You can then customize it later on if you want to.

    If you need further assistance, let us know here.


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    Answered by fincalosbalcones on May 07, 2014 at 01:44 PM

    I did that that you are recommending me several times, is not easy create a brand new email notification because that includes a lot of work.  There is no other way to do thisI really will appreciate your support.

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    JotForm Support Manager

    Answered by Jeanette on May 07, 2014 at 04:40 PM

    Unfurnately there is no other way. Fixing the mess would even be worse I think, so it's better to start from the scratch- I think you might use text processor, where you format the email body then just copy and paste it into the email settings (you must to delete the tables first)