Our applications are still not coming through to the email provided in our account.

  • Profile Image
    apexliverez
    Asked on May 06, 2014 at 02:44 PM

    Our clients are completing the application on our website apexluxuryrentals.com and they are not consistently coming through to the email on file. When I login to jotforms I can print from there but we do not have time to keep logging in to confirm if someone has completed an application or not. Please help repair the issue.

  • Profile Image
    Welvin
    Answered on May 06, 2014 at 04:01 PM

    We do not have any issues with Google Addresses so you should have receive the form email once someone submits to your form. I checked your form settings and it was fine, I don't see any problem in it.

    I've switched your setting from noreply@formresponse.com to our standard noreply@jotform.com sender email. Lastly, please check your Spam folder to see if the form emails have gotten there. If there's any, I would advise clicking "Not Spam" button so the email would stay to your email inbox and to whitelist our emails.

    Thanks