Not coming through to the email provided in our account.

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    Asked on May 06, 2014 at 02:44 PM

    Our clients are completing the application on our website and they are not consistently coming through to the email on file. When I login to jotforms I can print from there but we do not have time to keep logging in to confirm if someone has completed an application or not. Please help repair the issue.

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    Answered on May 06, 2014 at 04:01 PM

    We do not have any issues with Google Addresses so you should have receive the form email once someone submits to your form. I checked your form settings and it was fine, I don't see any problem in it.

    I've switched your setting from to our standard sender email. Lastly, please check your Spam folder to see if the form emails have gotten there. If there's any, I would advise clicking "Not Spam" button so the email would stay to your email inbox and to whitelist our emails.