What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving email notifications from my form

    Asked by cooleywire on May 06, 2014 at 02:54 PM

    I am not receiving form submissions to my address, jim@cooleywire.com.


    The person sending them is receiving the email confirmation, and submissions are showing up in the log, but they are not getting emailed to me. Please advise. Thanks.

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    Answered by cooleywire on May 06, 2014 at 03:53 PM

    I edited the form, and now I am receiving.

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    JotForm Support

    Answered by TitusN on May 06, 2014 at 03:53 PM


    Good to hear. 

    Let us know if you hit a bump.