Users having problems sending PDF files

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    Asked on May 06, 2014 at 03:13 PM

    We have customers who send us print files, they say recently that the PDF section doesn't work.


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    Answered on May 06, 2014 at 04:29 PM

    Thank you for contacting us.

    The PDF extension is not blocked on your form, and I was able to upload a test PDF file via your website. If there are any specific steps to reproduce the issue, please let us know. Also, any additional information would be appreciated, for example if this is related only to some browsers or to some file size.