Receiving a 'Jotform Is Busy' error from time to time while editing the form

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    amhomelife
    Asked on May 06, 2014 at 05:22 PM
    At least 20 times every hour when I am creating or editing forms, I get the error message that "Jotform Is Busy". Is this a problem with the throughput that is available on Jotform? I noticed quite a few previous concerns about this issue on your forum.  Is this something you can fix?
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    Mike_T
    Answered on May 06, 2014 at 06:08 PM

    As far as I understand, you are referring to the following error:

    It might be related to abnormally high traffic on the JotForm editor or something else. I have escalated a bug report ticket about the issue. We will try to investigate it, and get back to you when we have any news.

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    eee
    Answered on May 09, 2014 at 03:32 AM

    Hi,

    We have improved stability of our databases, problem should be fixed now,

    Kindest Regards,

    - Ertugrul.