What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Receiving a 'Jotform Is Busy' error from time to time while editing the form

    Asked by amhomelife on May 06, 2014 at 05:22 PM
    At least 20 times every hour when I am creating or editing forms, I get the error message that "Jotform Is Busy". Is this a problem with the throughput that is available on Jotform? I noticed quite a few previous concerns about this issue on your forum.  Is this something you can fix?
  • Profile Image
    JotForm Support

    Answered by Mike_T on May 06, 2014 at 06:08 PM

    As far as I understand, you are referring to the following error:

    It might be related to abnormally high traffic on the JotForm editor or something else. I have escalated a bug report ticket about the issue. We will try to investigate it, and get back to you when we have any news.

  • Profile Image
    Chief Technology Officer

    Answered by eee on May 09, 2014 at 03:32 AM

    Hi,

    We have improved stability of our databases, problem should be fixed now,

    Kindest Regards,

    - Ertugrul.