What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms with conditions only work within a Firefox browser. Is this a known issue?

    Asked by booknut67 on August 04, 2011 at 01:23 PM

    I have created several forms with conditions working within a Firefox browser.  When I test/check the forms they work perfectly.  Today I found out that the conditions are not working in other browsers, such as IE, Chrome and Safari.  Am I doing something wrong?

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    JotForm Support

    Answered by NeilVicente on August 04, 2011 at 01:45 PM


    We sincerely apologize for the trouble caused. As I have mentioned in threads opened by other users who experience this problem, this issue will be rectified in an hour or so, after the updated codes are propagated in our servers.

    Thank you for understanding.