What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Duplicate Submission Terminator - Terminally Awful

    Asked by markashton on May 07, 2014 at 08:57 AM

    Trying out this duplicate submission terminator ...

    So this is the dashboard yeah? A broken interface ... latest Chrome.

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    JotForm Support

    Answered by ashwin_d on May 07, 2014 at 09:05 AM

    Hello Mark,

    I'm sorry for the trouble caused to you.

    I did check the "Duplicate Submissions Terminator" app and was able to replicate the issue you are having.

    I am reporting this to our back end team. We will get back to you once this is fixed.

    Thank you!

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    Answered by markashton on May 07, 2014 at 09:09 AM

    Obviously no one uses it.

    If they did they'd see a massive flaw in it ... not just the broken UI ... but the othjer catasrophic thing ... it doesn't work.

    I have 700 submissions on a form. I wanted to delete some duplicate enties. The app cannot do it ... end of!

    Remove it. It's s**t and just wastes a users time by going down a rabbit hole ... where one thinks there is hope.

    The thing is ... I fail to undetsnd why such a good platform adds such ill-thought out ideas in such a rush. 

    Regards Mark

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    JotForm Founder

    Answered by aytekin on May 07, 2014 at 10:27 AM
    From the screenshot it looks like a CSS or javascript file is broken. I have already assigned it to a developer. We will fix it and get back to you.
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    JotForm Support

    Answered by liyam on May 15, 2014 at 06:09 AM

    Hello Mark,

    This issue about the UI of the form picker window is now fixed.  

    Warm regards,
    -Liyam