I no longer need the upgrade on this account and would like to downgrade to the free account.

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    Asked on May 07, 2014 at 10:00 AM

    I do not wish to pay $9.95 for something I am not using.

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    Answered on May 07, 2014 at 11:55 AM


    Upon checking the status of your account and our records I found that you already canceled your Premium monthly subscription. That means that you will not be charged again, but your account will remain in Premium status until the date you paid for expires. Your account will be downgraded automatically on the next date:

    User IAAP_Roanoke is scheduled to downgrade.

    Date: 2014-06-03 

    Reason: CANCEL

    Inform us if you need further assistance with this query.