What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I format how we recieve the information people submit via JotForm?

    Asked by basilonesearch on May 07, 2014 at 10:03 AM

    We set up a JotForm for people to submit employment applications but I am having some trouble with the way we receive the information they send us.

    First, it comes out as a long string of text that has no organization if I print it right from JotForm (so far the best option).

    Otherwise, I get two separate emails.  One with still has the template company of some salon in it.  The other has all the fields that the template had even though I deleted them and made new ones...


    Thanks for your help!

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    Answered by Carina on May 07, 2014 at 11:50 AM

    It is necessary to delete and create new email notifications, as the ones you have now, come from the template and don't suit your needs. Please consult our guide for more details.

    Let us know if further support is needed.

    Thank you