Account Overlimits

  • Profile Image
    bonnet@smark.com
    Asked on May 07, 2014 at 11:28 AM

    Hello,

     

    It appears my forms have been disabled.  I wasn't able to get to my account to delete submissions.  Is there a way my forms can be enabled?

    Thank you,

    Monica

  • Profile Image
    Carina
    Answered on May 07, 2014 at 01:17 PM

    Your account has 100Mb of available space and now it has 621 MB making it to become overlimit. It is necessary for you to delete submissions. I activated your account so you can do that. 

    Please avoid future suspensions by keeping the account inside the limits.

    If further support is needed please let us know.