What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Account Overlimits

    Asked by bonnet@smark.com on May 07, 2014 at 11:28 AM



    It appears my forms have been disabled.  I wasn't able to get to my account to delete submissions.  Is there a way my forms can be enabled?

    Thank you,


  • Profile Image

    Answered by Carina on May 07, 2014 at 01:17 PM

    Your account has 100Mb of available space and now it has 621 MB making it to become overlimit. It is necessary for you to delete submissions. I activated your account so you can do that. 

    Please avoid future suspensions by keeping the account inside the limits.

    If further support is needed please let us know.