What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    submit button didn't work for one person who tried. Is this a browser issue?

    Asked by LW_Consulting on May 07, 2014 at 04:29 PM

    What could cause this?

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    JotForm Support

    Answered by EltonCris on May 07, 2014 at 06:16 PM


    Which of the two form you are referring. Did you embed the form to your website? If yes, let us know so we can check it here.

    I've made a test submission to one of your form https://www.jotform.com/40858393032153. The form submits without any problem. Sorry for not informing you about the test.

    Please check it on your end and if were able to reproduce the problem, let us know so we can assist you further. Thanks!