Can I change my username?

  • Profile Image
    jonasanker
    Asked on August 04, 2011 at 04:34 PM

    Dear JotForm

    First of all.. Thanks for a great product!

    I volunteer at the Danish Red Cross. I've used your website to develop a system where our members can gather information from our first aid duties and cartage.

    Now my "system" is done and I want to change my username since I've been developing on my personal account. How can I do that? Or it is possible to move all my forms etc. to a new account?

    Best Regards

    Jonas Anker Rasmussen

  • Profile Image
    NeilVicente
    Answered on August 04, 2011 at 04:54 PM

    Hi Jonas,

    I think your best option is to change your username rather than move your forms to another account. We can have it changed for you. Just tell me the new username that you want and I will submit a request ticket for it.

    Thanks!


    Neil

  • Profile Image
    jonasanker
    Answered on August 05, 2011 at 07:52 AM

    Hi Neil

    I want to change my username to: DRK-HILL .

    Thanks.

    /Jonas

  • Profile Image
    allanftd
    Answered on August 05, 2011 at 08:50 AM

    Thanks, Jonas. We'll get back to you once your username has been changed.

    Please let us know if you need further assistance.

    JOTFORM SUPPORT

  • Profile Image
    aytekin
    Answered on August 05, 2011 at 11:13 AM

    Your username is now changed to DRK-HILL. Please logout of your account and make sure to delete all jotform.com cookies from your browser. Then re-login with your new username.

  • Profile Image
    DRK-HILL
    Answered on August 05, 2011 at 11:45 AM

    Thanks for great support!

    My username is now changed and I haven't experienced any problems :-)

  • Profile Image
    allanftd
    Answered on August 05, 2011 at 12:57 PM

    You're welcome, Jonas A.K.A. DRK-HILL! Please let us know if you need further aassistance.

    Thank you for using JotForm!

    JOTFORM SUPPORT