What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I change my username?

    Asked by jonasanker on August 04, 2011 at 04:34 PM

    Dear JotForm

    First of all.. Thanks for a great product!

    I volunteer at the Danish Red Cross. I've used your website to develop a system where our members can gather information from our first aid duties and cartage.

    Now my "system" is done and I want to change my username since I've been developing on my personal account. How can I do that? Or it is possible to move all my forms etc. to a new account?

    Best Regards

    Jonas Anker Rasmussen

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    JotForm Support

    Answered by NeilVicente on August 04, 2011 at 04:54 PM

    Hi Jonas,

    I think your best option is to change your username rather than move your forms to another account. We can have it changed for you. Just tell me the new username that you want and I will submit a request ticket for it.



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    Answered by jonasanker on August 05, 2011 at 07:52 AM

    Hi Neil

    I want to change my username to: DRK-HILL .



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    Answered by allanftd on August 05, 2011 at 08:50 AM

    Thanks, Jonas. We'll get back to you once your username has been changed.

    Please let us know if you need further assistance.


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    JotForm Founder

    Answered by aytekin on August 05, 2011 at 11:13 AM

    Your username is now changed to DRK-HILL. Please logout of your account and make sure to delete all jotform.com cookies from your browser. Then re-login with your new username.

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    Answered by DRK-HILL on August 05, 2011 at 11:45 AM

    Thanks for great support!

    My username is now changed and I haven't experienced any problems :-)

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    Answered by allanftd on August 05, 2011 at 12:57 PM

    You're welcome, Jonas A.K.A. DRK-HILL! Please let us know if you need further aassistance.

    Thank you for using JotForm!