What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission Counter Widget: submissions count doesn't show up while in form edit mode

    Asked by JeremyBuckmier on May 07, 2014 at 06:59 PM

    My second issue with the Submission Counter Widget, of secondary importance, is that the counter information only shows up when I click on "Preview" and when I am actually filling out the form.  The counter number does does show up in the "edit mode" of JotForm.  I can ignore this however, so I am not too worried about it.  I do need to see the number count in my notification emails, as mentioned in the first paragraph, that will be critical for my record keeping purposes.  

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    JotForm Support

    Answered by Welvin on May 07, 2014 at 07:09 PM


    Again, I am able to replicate the issue so let me forward this thread to our developers as well so they can help us fix the issue.

    We will update this thread for any development made.

    Thanks for reporting.

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    Answered by MacLuc on May 08, 2014 at 09:25 AM

    Bug has been fixed. Sorry for inconvenience.