What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submit Button Question

    Asked by shanly on May 07, 2014 at 07:37 PM

    Is there a way for the submit button to be set up so that the customized thank you message appears in a new window?

    Thank You message new window message customized
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    JotForm Support

    Answered by ashwin_d on May 07, 2014 at 10:02 PM

    Hello shanly,

    Unfortunatley we do not have such features.

    You will have to download your form's source code and add some custom code to achieve your requirement. Please check the following thread where my colleague have explained this workaround in detail:  http://www.jotform.com/answers/181798-Ability-to-show-the-Thank-You-Message-in-a-pop-up-version-so-that-users-can-simply-close-the-pop-up-window-and-go-back-to-site

    The another option is to embed form in your web page using its LightBox code which will always open form in a new window.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!