Problems Setting Email Field as the Notification Sender Email Address with Mandrill.

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    mjahangir
    Asked on May 07, 2014 at 09:35 PM
    I did exactly like this but nothing arrived unfortunatly... what can I do?
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    BDAVID
    Answered on May 07, 2014 at 09:42 PM

    Coud you please share with us the URL of your form, so we can check further? Meanwhile please kindly try the following steps;

    1. Remove the current SMTP Account details from Mandrill by going to your My Account - Settings Page: http://www.jotform.us/myaccount/settings - Sender Emails Section.

    2. Re-add the SMTP Account Details from Mandrill using a "New API Keys" as your SMTP Details Password. You can generate a new API key to Mandrill.

    3. Access your form Notification and make sure to point the correct Sender Email.

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    mjahangir
    Answered on May 08, 2014 at 06:57 AM

    here is the form: http://www.jotformpro.com/form/40843643311953

    I'm going to re-add my smtp again.

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    ashwin_d
    Answered on May 08, 2014 at 09:10 AM

    Hello mjahangir,

    I believe you have created multiple thread for same question. Please post your answer on one thread so that we all are on the same page:  http://www.jotform.com/answers/373557-Notification-E-mail-was-not-received-on-my-emails-#3

    Thank you!