What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are disappear?

    Asked by GALAXMUSICPRODUCTIONS on May 08, 2014 at 12:19 AM

    My form templates are not in jot form...

    My Forms
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    JotForm Support

    Answered by ashwin_d on May 08, 2014 at 02:58 AM

    Hello GALAXMUSICPRODUCTIONS,

    I'm sorry for the trouble caused to you.

    I did check your account but could not find any issue. Your account is in good shape. The issue you are having could be related to your browser cache issue. Please clear your browser cache and that should solve your problem. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if clearing browser cache does not help and the issue persists.

    Thank you!