How can I change the credit card on my account?

  • Profile Image
    tolgataneli
    Asked on August 04, 2011 at 09:38 PM
  • Profile Image
    allanftd
    Answered on August 05, 2011 at 01:18 AM

    Hi tolgataneli,

    Since you're paying using your credit card, you have to change your credit card details by logging in to our 3rd party payment processor Plimus. Your Plimus username is the long string of numbers from the original plimus email you received when you paid for your JotForm account (in your case, it is 1186551341985131291238). Please do not use your JotForm username and password when logging in to the Plimus website. In case you forgot your Plimus password, please reset your password here or visit their Customer Support page.

    Thank you for using JotForm and we hope to see you again soon.

    JOTFORM SUPPORT