What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Page data goes is lost, second Captcha appears after submission; how do I fix this?

    Asked by mo13 on May 08, 2014 at 11:44 AM

    The page is intermittently directing me to another capture screen following submission. When this happens, the form content that was entered is not transferred to my email account; no record of the submission is listed in the Jotform records. This problem started after I fixed the tabs that were automatically generated after I installed the "City, State"

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    JotForm Support Manager

    Answered by Jeanette on May 08, 2014 at 01:17 PM

    When a second captcha appears the means there is a conflict between your site's jquery scripts and the form embed version. Please replace  your current embed codes with the iFrame one.