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    The "Save form to continue later" workaround is not working in my form, the data is not saved

    Asked by Mariag73 on May 08, 2014 at 03:05 PM

    Hi, created two forms and ran a test. Here's the link http://form.jotformpro.com/form/41275078362961

    Can't seem to get inputs to save to the main form. As the administrator, I could see Submissions had all saved the inputted data, but when I went back to the form using the edit link as a survey user, the main form i had filled out looked blank when I returned to it. Why can't the survey user see what they put in previously like the admin can? Can you help me figure out what I did wrong? Thanks



    This is a re-post of a comment on How to Save Forms and Continue Later

    Submissions survey edit link Main Form
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    Answered by EliezerN on May 08, 2014 at 05:06 PM

    Hi,

    The workaround is not working for you because you are using one single form. The form that you have used in the autoresponder is the same where the user enters his Name and email:

    So, that's why the workaround is not working for you.

    Please note that the guide says that you must create two different forms.

    - The first one is where the form usrer will submit just his name and his email address. In this form you have to create an autoresponder  where you will add the URL of the second/main form. So that once this form is submitted the user can receive an email that will contain the URL of the second form with the email session parameters to be able to save the data.

    - The second/main form will contain all the questions and page breaks.

    However, if creating two forms results a bit confusing for you, then let me inform you that there is already a feature that will allow you to accomplish the same result, but without creating/using two forms. It is by enabling our Auto Fill feature, here is the guide: How to Enable Auto Fill Feature | Save Form Entries to Continue Later

    That will make the things much easier.

    Inform us if you need further assistance with this query.

    Thanks