What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form saying that it can't be found and is disabled when its not?

    Asked by shannonhawkins on May 08, 2014 at 03:11 PM


    My form is saying it can't be found and is disabled yet when I go under "My Forms" it shows as enabled. Why can't I view my form?

    Screenshot and link below.

    Page URL:

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    JotForm Support

    Answered by jonathan on May 08, 2014 at 04:57 PM


    We apologize for any inconvinience caused. I checked your form and found that it was wrongly auto suspended by the anti-phishing system.

    I had your account and forms reinstated back again. You should be able to use the forms properly now.

    Please inform us if there are still issue.