why is all the interface in russian and all quick field labels are in russian?

  • fadsmiamibeach
    Asked on May 8, 2014 at 3:39 PM

    And more importantly how do I switch everything to english? I'm designing for an english speaking market. It should not matter what regional settings on my PC are.

    Best,

    Alexander

    Page URL: http://www.jotform.us/form/41265717432150
  • jonathan
    Replied on May 8, 2014 at 5:10 PM

    Hi Alexander,

    You can change your account language settings in your profile page when logged in to JotForm

    Use this link https://www.jotform.com/myaccount/settings

    why is all the interface in russian and all quick field labels are in russian? Image 1 Screenshot 30

     

    make sure to change your language settings to English, if it is not.

    I actually check your form and when I view them on my browser, they are in English already

    why is all the interface in russian and all quick field labels are in russian? Image 2 Screenshot 41

     

    Hope this help. Inform us if you need more assistance.

    Thanks!

  • fadsmiamibeach
    Replied on June 4, 2014 at 2:19 PM

    Jonathan, changing language preference does not solve the problem. I simply changed the text of each quick element to read in english. But when I add a new quick element, it still defaults to russian.

    The interface is a mess now too... http://www.jotform.com/answers/387562-what-language-is-this-in#0

  • Mike_T Jotform Support
    Replied on June 4, 2014 at 4:43 PM

    I have replied to this thread. Please try to change the language directly on the editor.