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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My FeedBack button form is not working when using iPad and iPhone

    Asked by flanycadmin on May 08, 2014 at 03:40 PM

    I use feedback button for my form. I realize that people using ipad or iphone can not see the from correctly. Is there any possibility if I can fix this? If not, how can I hide the button on ipad and iphone. Thank you

    ipad and
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    Answered by EliezerN on May 08, 2014 at 05:12 PM

    Hi,

    Could you please share with us the URL of the web page where your Feedback form is embedded? That way we can further investigate why it is not working fine using iPad or iPhone.

    Also, could you please provide details what error it is showing exactly?

    We will wait for your response.

    Thanks

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    Answered by flanycadmin on May 08, 2014 at 05:44 PM
    Fedui.com the feedback button
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    JotForm Support

    Answered by jonathan on May 08, 2014 at 08:52 PM

    @flanycadmin

    Hi,

    I have responded on your other thread which you actually stated problem in details here

    http://www.jotform.com/answers/373945

    May I suggest that you please use that thread instead for your follow up response about the question.

    Thank you.