- BAXAsked on May 08, 2014 at 03:43 PMI've tried in both chrome and firefox, but after I make a few changes, the "save" button transforms into a little loading symbol that doesn't go away. Sometimes, if I refresh the page, everything is saved and it's fine, but other times it just deletes all my changes. Have you ran into this problem before? Any tips?Thanks!
- JotForm SupportjonathanAnswered on May 08, 2014 at 05:17 PM
I am not able to encounter the same issue you mentioned when I test the form builder on my end.
This must be a browser cache related issue. Please try this steps and then test again afterwards.
2. Close the browser
3. Open browser, and login back to JotForm using your account http://www.jotform.com/login
4. Open your form and click on Save button again.
See if the save button is now processed properly.
Inform us if issue remains.