What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Payment Return

    Asked by CecilevdM on May 09, 2014 at 06:30 AM

    Good Day

    Our jotform payment keeps on returning to us and we were wondering if the fault is on our side or on yours? If you can assist me in this matter it would be grately appreciated. The username is CecilevdM

    Kind regards

    R Joubert

    JotForm style size height
  • Profile Image
    JotForm Support

    Answered by NeilVicente on May 09, 2014 at 10:52 AM

    Hi R Joubert

    Can you please explain to us what you mean by 'jotform payment keeps on returning to us'? Does your problem concern a form or the payment for your JotForm subscription?

    Hope you can give us more details regarding your issue so we can assist you better.

    Thanks!