2 issues

  • Profile Image
    Asked on May 09, 2014 at 11:21 AM

    We don't accept American Express, is there a way to reject any AE payments at the form level. Also, how are people able to submit the form without paying. We want you to have to pay online at the form before you can submit.

  • Profile Image
    Answered on May 09, 2014 at 12:34 PM


    I check your form and your payment field is not yet configured, so it's not yet ready to accept payments. Make sure to make that field "Required" (it's on the top property bar when you click the payment field) so users will be oblige to pay first before they can submit the form.

    Let us know if you have further questions.