What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot upload a video file that is less than 2 gb

    Asked by LPSEducatorLeadership on May 09, 2014 at 01:01 PM

    I misunderstood. i thought that the premium account would allow for large video uploads.....does it only provide space for storage, NOT the capacity to upload?!

    video uploads
  • Profile Image
    JotForm Support

    Answered by liyam on May 09, 2014 at 01:59 PM

    Hello LPSEducatorLeadership,

    That is correct.  The available space referred to in the pricing page is about the storage space capacity that an account can accommodate, not the capacity of file to be uploaded in a single upload submission.

    Please let us know if you have other questions or concerns.

    Thanks.