What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When I click a Forum answer link, I get a login box

    Asked by Wince on August 05, 2011 at 10:37 AM

    The issue is .... I "am" logged in.

    When I populate and resubmit ... it goes back to the same login screen

    All I want to do is look at an answer *swear*

  • Profile Image

    Answered by allanftd on August 05, 2011 at 10:50 AM

    Hi Wince,

    Let's try the basic troubleshooting steps first. Please clear your cache and cookies first, and then restart the web browser you're using and try accessing the support forum again. You can also try using another web browser program if you still have issues. Please let us know how it goes.

    Thank you for using JotForm!


  • Profile Image
    JotForm Founder

    Answered by aytekin on August 05, 2011 at 12:01 PM

    This might happen if the Forum thread you are trying to access is private. Are you clicking on a link on your email? Can you post the URL of the page that you cannot access?