What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please Help

    Asked by ngkf_marketing on May 09, 2014 at 05:23 PM

    Hello, I made a form under what I thought was my company's username and password....however, now when people click on the form it's saying its surpassed its quota so when I went to see why, I realized that it's not under my company's username at all and I have no idea where to find it??

     

    http://www.jotform.us/form/41276015949156

     

    That is the link. Can you please call me to help me out with this? 303 260 4336

     

    Thanks!

    JotForm find www thanks
  • Profile Image
    JotForm Support

    Answered by EltonCris on May 09, 2014 at 07:49 PM

    Hi,

    That form belongs to the following account details.

    Username: Mando015

    Email: mwinegar@ngkf.com

    You have to login to this account in order to view its submissions and edit that form.

    By the way, that form is currently active and working as expected when I tested it here.

    Let us know if there's anything else we can do to assist you.

    Regards!

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 09, 2014 at 07:50 PM

    Sorry I forgot to inform you, unfortunately we do not have phone support available here. We only accommodate questions over our support forum. Just feel free to post your question and we'd be happy to assist.

    Thank you!