What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I accept sensitive data securely?

    Asked by rcb2002 on May 10, 2014 at 06:07 AM
    And also... I read something in Forum related to a "safe" form (SSH): a secure environment where the user can, for example, type credit card data or personal informations without (or with less) risk to loose this informations to somebody else. Is it true? Can you give me an idea on how to begin?
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    JotForm Support

    Answered by NeilVicente on May 10, 2014 at 06:10 AM

    We do not allow acquisition of credit card information without using a payment processor to which are readily integrated, i.e., Paypal, Stripe, Authorize.Net, etc.

    We are very strict in regards to this rule, so if you want to accept payments, please do use those payment processors and do not gather credit card information manually.

    Thanks!