autofill with url

  • Antoni_Riera
    Asked on February 9, 2022 at 11:56 PM

    hi i tried to use autofill with url, but i was wondering how much information the URL can support?

    I'm using an channel manager that allow to use url information but when using the url link is taking all the informaiton but not introducing it to the form. I make some tries and with the description of 86 words, the link doesn't support it.

    Any idea? thank you in advance.


    that's the code:

    form.jotform.com/220395237812051 ?bookingref=[BOOKID]nomLocataire=[GUESTNAMES]&adresseLocataire=[GUESTADDRESS]&adressePropriete5=[PROPERTYADDRESS]&descriptifDes=[PROPERTYDESCRIPTION2] &surfaceTotal=[ROOMSIZE]&checkIn=[FIRSTNIGHT:{%A, %e %B, %Y}]&checkOut=[LEAVINGDAY:{%A, %e %B, %Y}]&checkIn27=[CHECKINSTART] &checkOut28=[CHECKOUTEND]&montantTotal=[PRICE]&totalDuree=[NUMNIGHT]&numeroTaxes=[PERMITID] &adults=[NUMADULT] &enfants=[NUMCHILD]&nombreMax=[PROPERTYTEMPLATE2]&politiqueDannnulation=[PROPERTYCANCELPOLICY]&articlesInclus=[ROOMTEMPLATE2]&articlesNon=[ROOMTEMPLATE3] &ordures[PROPERTYTEMPLATE4]&wifi=[PROPERTYTEMPLATE5] &nombrePlace=[PROPERTYTEMPLATE1]&depositDe=[DEPOSIT]

  • Ovunc JotForm Developer
    Replied on February 10, 2022 at 4:02 AM

    Hello Antoni_Riera,

    The maximum supported length of the URL differs by the browser.

    It looks like there is a space in your URL.

    Please try again by removing it first.

    isW3AjBD0PGAACRtzY8UYjlzY2SRjAyA6GRai0Om Screenshot 10
    If this won't resolve the issue, please let us know.

  • Antoni_Riera
    Replied on February 12, 2022 at 1:32 PM

    Hi thank you for you respons, but is not working. I have a texe like that:


    Five and a half room cottage located in Cayamant Lake, with three bedrooms where six people can sleep (two with queen size bed and one with double bed), with a bathroom, kitchen and dining area. The cottage is not equipped with air conditioning, but it has internet. It has an open-air terrace. The outdoor courtyard also has a fire pit and a dock. Two adult kayaks, a paddle board and a pedal boat are also available.


    If i divide the text in 3 parts and using 3 different variables the link works , but if i write it in the same variable, what I see is that the link brokes down and doesn't work. I just realise that in English is working fine but not in french even if there is the same amount of words.

    so that is my first attempt:

    form.jotform.com/220395237812051?bookingref=[BOOKID]&descriptifDes=[PROPERTYDESCRIPTION2]

    in french is not working, in English yes.

    when sending from bed24 I see that with the whole lenght:

    form.jotform.com/220395237812051?bookingref=[BOOKID]&nomLocataire=[GUESTFULLNAMES]&adresseLocataire=[GUESTADDRESS]&surfaceTotal=[ROOMSIZE]&adressePropriete5=[PROPERTYADDRESS]&checkIn=[FIRSTNIGHT:{%A, %e, %B,%Y}]&checkOut=[LEAVINGDAY:{%A, %e, %B,%Y}]&checkIn27=[CHECKINSTART]&checkOut28=[CHECKOUTEND]&montantTotal=[PRICE]&totalDuree=[NUMNIGHT]&numeroTaxes=[PERMITID]&adults=[NUMADULT]&enfants=[NUMCHILD]&nombreMax=[PROPERTYTEMPLATE2]&articlesInclus=[ROOMTEMPLATE2]&articlesNon=[ROOMTEMPLATE3]&ordures[PROPERTYTEMPLATE4]&wifi=[PROPERTYTEMPLATE5]&nombrePlace=[PROPERTYTEMPLATE1]&depositDe=[ROOMTEMPLATE4]&descriptifDes22=[ROOMTEMPLATE1]&descriptifDes=[ROOMTEMPLATE5]&descriptifDes=[PROPERTYDESCRIPTION2]

    that is what i see:

    https://screencast-o-matic.com/i/c3nlFwVbfoT


    If i write all the informaiton that i need to ad to jotform, the link is not working anymore


    So 1 how many words is the maximum for a variable? 2- what is the total lenght information that we can send with an URL autofill? thank you

    https://screencast-o-matic.com/watch/c3nlFKVbfD8


  • Durand_C
    Replied on February 12, 2022 at 5:51 PM

    Hi @Antoni_Riera,

    Thank you for contacting Jotform Support. We appreciate you reaching out. Allow us more time to look into your query. We’ll get back to you once we reach a resolution.

  • Durand_C
    Replied on February 12, 2022 at 6:17 PM

    Hi @Antoni_Riera,

    Thank you for your patience.

    As my colleague suggested, when I removed the space the fields did prepopulated as you can see in the screenshot:1644707777 62083fc191072 prepopulate Screenshot 10I will also recommend you to take a look at this tool: Field Prepopulator. Please contact us for any further questions.

  • Antoni_Riera
    Replied on February 19, 2022 at 8:45 PM

    So i send you a bit of what is going on. Can you canfirm that the URL don't support that much information?

    I make some test and all the information is woing on the right place, tough, when all together is not working and the link brakes down. I tried to use only the URL with out the information of the variables and is working. So the only think that i can see is that is a problem of lenght. There you have the video to show what's going on....

    https://screencast-o-matic.com/watch/c3nF3fVbZnF

    That's the code that i'm using!

    form.jotform.com/220395237812051?bookingref=[BOOKID]&nomLocataire=[GUESTFULLNAMES]&adresseLocataire=[GUESTADDRESS]&surfaceTotal=[ROOMSIZE]&adressePropriete5=[PROPERTYADDRESS]&checkIn=[FIRSTNIGHT:{%A, %e, %B,%Y}]&checkOut=[LEAVINGDAY:{%A, %e, %B,%Y}]&checkIn27=[CHECKINSTART]&checkOut28=[CHECKOUTEND]&montantTotal=[PRICE]&totalDuree=[NUMNIGHT]&numeroTaxes=[PERMITID]&adults=[NUMADULT]&enfants=[NUMCHILD]&nombreMax=[PROPERTYTEMPLATE2]&articlesInclus=[ROOMTEMPLATE2]&articlesNon=[ROOMTEMPLATE3]&ordures[PROPERTYTEMPLATE4]&wifi=[PROPERTYTEMPLATE5]&nombrePlace=[PROPERTYTEMPLATE1]&depositDe=[ROOMTEMPLATE4]&politiqueDannnulation=[PROPERTTEMPLATE4]&descriptifDes22=[PROPERTYTEMPLATE8]

    Bed24 support asked me to make sure that everything is ok on your site. Thank you!

  • Billy JotForm Support
    Replied on February 20, 2022 at 2:26 AM

    Hi there,

    Thanks for patiently waiting. It looks like the length of the URL has an effect on Jotform's Prefill as mentioned on this thread.

    Kindly create new prefilled URLs and have a maximum of 5 variables for each one. Create one for English and French and test.

    We'll be waiting for your response.