What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to cancel my membership

    Asked by taxwisecorp on August 05, 2011 at 03:59 PM


    I want to cancel my membership. But please make sure it stays active till Dec 17, 2011 because i have already paid for this period. After this period i do not want to renew my account.


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    JotForm Support

    Answered by NeilVicente on August 05, 2011 at 04:17 PM


    As per your request, I have cancelled your Professional subscription. Indeed, your account will maintain Professional status because you have paid for it until the 17th of December.

    We sincerely thank you for your business. If you have other queries or concerns, please do not hesitate to ask. Our support team is always eager and able to assist whenever we can.

    Again, thank you for doing business with Jotform!