I want to cancel my account to switch back to the free version

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    Asked on May 10, 2014 at 06:21 PM
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    Answered on May 11, 2014 at 12:46 AM


    You have to cancel the subscription right into your Paypal Account. Please follow the steps below:

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number (S-2AY432372L884850P)

    4. Click on "Cancel Subscription" button.


    Our billing department can also cancel your subscription. Let us know if you want us to do it so we can add it to our list.