What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I would like to use my credit card directly for payment withtout going through paypal. is it possible?

    Asked by argana on August 05, 2011 at 04:30 PM

    I live in Brazil and paypal is dificult to deal with here. Can I use my credit card directly without going through paypal for payment. thanks

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    JotForm Support

    Answered by NeilVicente on August 05, 2011 at 05:12 PM

    Hi,

    Yes, it is possible but you'd have to cancel your existing subscription first. Your current subscription is set to expire on the 18th of August. You can now cancel your subscription via Paypal, and wait for it to expire before subscribing again using a credit card as your new payment method.

    By the way, in the previous thread you opened in which you asked for an extension, you mentioned that you were not able to use your credit card for upgrading. Did you just have your card changed to something that would work with our payment gateway, Plimus?


    Neil