Approval Flow Emails

  • fende
    Asked on February 10, 2022 at 6:47 PM

    I have several emails in my form "2022 Vehicle Request Form" but I can't find out how to change the email address to the one that I want the approval go to. It always defaults to the "Email Address" field.

  • Leonidas JotForm Support
    Replied on February 10, 2022 at 11:58 PM

    Hi fende,

    Hope everything is well.

    Here are the steps on how to change the approver's email.

    1.Go to "Settings" of your form.

    2.Click on "Approval Flows"

    3.Click on your existing approval flow.

    1644555212 6205ebcc786f3 2 Screenshot 10

    4.Once, you get to the approval flow, click on the "Approval".

    5.Then click on "Settings or the Gear" icon.

    6.Under "General" change the email under "Approver email"

    1644555456 6205ecc0de81f 1 Screenshot 21

    Hope you find this helpful. If you need further assistance feel free to contact support.

    Best Regards,


  • fende
    Replied on February 11, 2022 at 11:40 AM


  • Harvey JotForm Support
    Replied on February 11, 2022 at 12:41 PM

    Hello,

    To use the email field on your form for the Approval Workflow. On your approval properties select the Form Fields button to make use of the fields on your form instead of manually entering the email address.

    1644601269 62069fb5a6572  Screenshot 10

    I hope this helps.

    Let us know if you have any questions.