Form is Disabled but I didn't disable it?

  • Profile Image
    thomasgreen
    Asked on May 11, 2014 at 02:56 PM

    My form here: http://www.jotform.ca//?formID=41305506382246 is disabled for some reason although I didn't disable it and nor can I enable it. I just made it today and I don't want to create a new idential form.

  • Profile Image
    bob
    Answered on May 11, 2014 at 03:22 PM

    We are sorry for the inconvenience.

    I have checked your thomasgreen account and found that it is autosuspended by our automatic Phishing ditector system. I didn't find any suspecious form in your account that can create problem.

    So, I activated your account and you can access all of your forms from now on.

    Please let us know if you have any question.

    Thank you

  • Profile Image
    thomasgreen
    Answered on May 11, 2014 at 06:55 PM

    Okay. Thank you for the fast resonse!

  • Profile Image
    ashwin_d
    Answered on May 11, 2014 at 09:41 PM

    Hello thomasgreen,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!