What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i need to stop my monthly payment

    Asked by davidtre2188 on May 12, 2014 at 11:52 AM

    i need to stop my monthly payment i have no money to pay next month

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    JotForm Support

    Answered by ashwin_d on May 12, 2014 at 01:28 PM

    Hello davidtre2188,

    Upon checking your account, I found that you have successfully cancelled your subscription. You will not be billed again but your account will remain premium for the time you have already paid. Your account is supposed to be downgraded to free on may 15, 2014.

    Thank you!

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    Answered by BryanPaulo on May 12, 2014 at 01:33 PM

    Hello davidtre2188,

    looks like you replied to this thread but it came out blank. Kindly logon to your JotForm account then open this LINK then repost your reply.