What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email Forms

    Asked by sunpak on May 12, 2014 at 12:18 PM



    I can no longer email directly from my email? I also have a limit now when I try to response to a form response.  Can you please help with this?





    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on May 12, 2014 at 02:29 PM

    Make sure to map the email field from your form directly in your email notification:

    1) Click on Setup&Embed

    2) Click on Email Alerts

    3) Select the notifications, and click on Reply-to and Recipient Settings

    In that way you will be able to reply directly from your email account.

    If you are talking about going to submissions page and trying to reply from there:

    I see your account is a free account, and on free accounts you can only reply 2 per hour.