Email Forms

  • sunpak
    Asked on May 12, 2014 at 12:18 PM

    Hello,

     

    I can no longer email directly from my email? I also have a limit now when I try to response to a form response.  Can you please help with this?

     

    Regards,

     

    Sun

    Page URL: http://icomputerdenver.com/buy-sell-trade-your-old-mac/
  • David JotForm Support Manager
    Replied on May 12, 2014 at 2:29 PM

    Make sure to map the email field from your form directly in your email notification:

    1) Click on Setup&Embed

    2) Click on Email Alerts

    3) Select the notifications, and click on Reply-to and Recipient Settings

    Email Forms Image 1 Screenshot 30

    In that way you will be able to reply directly from your email account.

    If you are talking about going to submissions page and trying to reply from there:

    Email Forms Image 2 Screenshot 41

    I see your account is a free account, and on free accounts you can only reply 2 per hour.