VickieAsked on February 14, 2022 08:37 AM
I am not getting the emails from the auto responder. I get an email when the form is filled out, but they do not.
Ross_J Jotform SupportReplied on February 14, 2022 08:54 AM
Thank you for reaching out to us.
I was able to check your form and cloned the form to check for issues. However, I was not able to replicate the issue. Please see below gif for reference:
Please try to clear cache and cookies, try to use incognito or other web browser to check if it is working. If not, could you please provide for us a screenshot of the error you are having so that we can check on our end?
Awaiting for your response.