Cannot delete forms in Facebook page

  • DANIELLE FINK
    Asked on February 14, 2022 at 8:37 AM

    I AM UNABLE TO DELETE THEM. IT DOES NOT SHOW TO OTHERS BUT MY VIEW SHOWS THEM ON THERE, I NEED TO DELETE THIS FROM OUR PAGE

  • Gilbert JotForm Support
    Replied on February 14, 2022 at 8:47 AM

    Hello,

    Thank you for reaching out to us.

    If you're trying to delete a form from your Facebook page, I'm afraid it cannot be done as there is a known issue with Facebook's New Pages Experience where they no longer support removing third-party Page tabs. Facebook is aware of the problem - you can find more details here: https://developers.facebook.com/support/bugs/316095773342393/

    Unfortunately, we can't do much about it as this is on Facebook's side. We'll just have to wait until they resolve the problem.

    If you have further questions, please feel free to contact us.