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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I created a form but cant remember my account

    Asked by John Burgoyne  on May 12, 2014 at 06:46 PM

    Hi Guys

    i'm embarressed.

    I created a form a few months ago but cant remember my account/password etc and it says I haven't signed in with my usual email.

    the forms details are:

    <script type="text/javascript" <script type="text/javascript" src="http://form.jotform.co/jsform/40518613185857"></script>

    We are about to launch our website and wondering if you can help me get this sorted out so I can subscribe to a plan with your organisation

    Regards

    John Burgoyne

    Page URL:
    www.myvictoryteam.com

    my account JotForm email jsform subscribe
  • Profile Image
    JotForm Support

    Answered by EltonCris on May 12, 2014 at 08:43 PM

    Hi John,

    That form was created on a guest account meaning you are not logged in when you created that form. Please signup an account with Jotform and reply here with your username so we can move the form to your registered account.

    Thanks.

  • Profile Image

    Answered by John Burgoyne  on May 12, 2014 at 09:01 PM
    Just opened:

    User name: JohnBurgoyne

    Thank you... btw very impressed with the quick service...thanks once again


    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 12, 2014 at 10:08 PM

    Hello John,

    I have moved the form #40518613185857 to your account.

    Do check and get back to us if you have any problem.

    Thank you!