What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Account reaching limit

    Asked by garypaladin on May 13, 2014 at 12:29 AM



    I received the following email, and immediately emptied forms in my account.  It should be well within the 100 MB limit.  Please confirm that the account won't be disabled.


    You have currently reached the limits of your account. Your forms will be disabled Tuesday at 12pm EST. Free accounts are limited to 100.00 MB of upload space.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:


  • Profile Image
    Chief Technology Officer

    Answered by eee on May 13, 2014 at 04:04 AM


    Your account is still using more than 100 MB. (152377758 bytes, 153 MB in total) 

    You can upgrade your account if you do not want it to be disabled.

    Kindest Regards,

    - Ertugrul.