Account reaching limit

  • Profile Image
    Asked on May 13, 2014 at 12:29 AM



    I received the following email, and immediately emptied forms in my account.  It should be well within the 100 MB limit.  Please confirm that the account won't be disabled.


    You have currently reached the limits of your account. Your forms will be disabled Tuesday at 12pm EST. Free accounts are limited to 100.00 MB of upload space.

    Upgrade your account today to continue using Jotform; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:


  • Profile Image
    Answered on May 13, 2014 at 04:04 AM


    Your account is still using more than 100 MB. (152377758 bytes, 153 MB in total) 

    You can upgrade your account if you do not want it to be disabled.

    Kindest Regards,

    - Ertugrul.