What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    hi there, my forms seemed to have stopped working. Can you please help?

    Asked by SwitchClubPower on May 13, 2014 at 12:42 AM
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    JotForm Support

    Answered by ashwin_d on May 13, 2014 at 06:47 AM

    Hello SwitchClubPower,

    Upon checking your account, I did not find any issue with it. All your forms are active and you should not have any issue with your forms. 

    Please explain your problem a bit more in details so that we can help you. Currently your account is in good shape. Are you not able to submit your form? I did try to test one of your form and I was able submit your form successfully. I was redirected to your custom thank you page. Please check the screenshot below:

    Do check your form again and get back to us if you have any trouble.

    Thank you!