- JotForm Supportashwin_dAnswered on May 13, 2014 at 04:01 AM
I did few tests and I am unable to replicate the issue you are having. The "Form Tabs" widget only works with the "Page breaks". I did create a test form with the "Form Collapse" and "Form Tabs" widget and it did not create any tab. Please check the following demo forms :
Form Tabs widget with Form Collapse: http://form.jotformpro.com/form/41322135952953?
Form Tabs widget with Page Break: http://form.jotform.me/form/41314811688456?
With which form you are having this issue with and we will take a look. I did check few last edited forms in your account but could not find that you have added any "Form Tabs" widget.
We will wait for your response.
- dkinneyAnswered on May 14, 2014 at 07:21 PM
I guess this issue happens when the form contains both hidden fields and page breaks, your example has either one or another. I have added the widget to the form with the largest number of responses in my account and I have 59 tabs, while I have only about 10 page breaks. Please review and fix if you can. I just wanted to let you know that I had some issues with saving changes to my form, and I have just saved a bunch of changes. I am not sure if it is possible that changes are revereted when tech support on your side accesses the form, but want to ask you to be very careful while accessing my form. Thanks.
- JotForm Support ManagerJeanetteAnswered on May 14, 2014 at 11:05 PM
As far as I know, the widget is inttended to work with Page Breakers only.
I just made a test form and it works just fine, it got 2 page breakers and 1 collapse, the form tab shows 2 as it should.
Please share with us the form where you see the problem for further investigation.
- dkinneyAnswered on May 14, 2014 at 11:36 PM
how can I share the form with you? I don't want to post the link to the form on the forum. Thanks.
- JotForm Support ManagerJeanetteAnswered on May 14, 2014 at 11:41 PM
Send me the URL to firstname.lastname@example.org
- JotForm Support ManagerJeanetteAnswered on May 15, 2014 at 12:11 AM
Ok, I've opened the ticket, hopefully you'll get an update on this thread.
- dkinneyAnswered on May 15, 2014 at 12:19 AM
Thanks, I'll be waiting :)
- MacLucAnswered on May 22, 2014 at 08:15 AM
The bug has been fixed. Sorry for inconvenience.