change username

  • aowegmmrsdragonfly
    Asked on May 13, 2014 at 7:33 AM

    Hi,

     

    Im taking a account from a collegue

    Can i change username somehow?

  • Carina
    Replied on May 13, 2014 at 10:01 AM

    It is possible for us to change your username if you request it while logged in your account. If the selected username is available we can do that change for you. If it is already taken it is necessary to choose a different one. Please let us know the preferred username so we can make the change for you.

    Thank you

  • AOWELead
    Replied on May 13, 2014 at 10:07 AM

    I will login now, how to let you know my new username? 

  • AOWELead
    Replied on May 13, 2014 at 11:30 AM

    Hi, my current Username I'm taking over is aowegmmrsdragonfly

    I could use AOWELead which I prefer because that's my own old account, if not possible i would like AOWE or aowe or aoweforms If ppossible 

  • Carina
    Replied on May 13, 2014 at 1:22 PM

    As requested your username was changed into AOWELead.

    Let us know if further support is needed.

    Thank you

  • aowegmmrsdragonfly
    Replied on May 13, 2014 at 1:43 PM

    Hi, I still can login on both accounts. aowegmmrsdragonfly is still the paid version and AOWELead the free. 

    I need access to the paid version with a new username, and I prefer to use AOWELead or aowejotform if not possible 

  • BryanPaulo
    Replied on May 13, 2014 at 4:09 PM

    Hello aowegmmrsdragonfly,

    As requested, your aowegmmrsdragonfly username was changed to aowejotform. Kindly logout from your account and try to log back in using the new username.

    Please let us know if you need further help.

    Bryan

  • Jeanette JotForm Support
    Replied on May 13, 2014 at 4:19 PM

    i have matched neew username in our billing records. You should be able to see billing history upon the change.

  • mtnz.lissette
    Replied on June 24, 2014 at 1:31 PM

    I need to change my username. I'm using a personal account and now want to use a different username. can someone help me? please

  • David JotForm Support
    Replied on June 24, 2014 at 1:41 PM

    Hi,

    I believe i addressed your issue in this thread here:

    http://support.jotform.com/answers/395456-need-to-change-the-user-name-on-my-account#1

    Please create a new thread for your request and include the new username you wish to have your account changed to.