What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    change username

    Asked by aowegmmrsdragonfly on May 13, 2014 at 07:33 AM



    Im taking a account from a collegue

    Can i change username somehow?

  • Profile Image

    Answered by Carina on May 13, 2014 at 10:01 AM

    It is possible for us to change your username if you request it while logged in your account. If the selected username is available we can do that change for you. If it is already taken it is necessary to choose a different one. Please let us know the preferred username so we can make the change for you.

    Thank you

  • Profile Image

    Answered by AOWELead on May 13, 2014 at 10:07 AM

    I will login now, how to let you know my new username? 

  • Profile Image

    Answered by EliezerN on May 13, 2014 at 11:11 AM


    Thanks for making the request while logged into the account AOWELead, the one you wish to change the username to. 

    So, now please share the desired username on this thread along with two or three alternative usernames in case one is not available. Once you share the desired username we will proceed to change the your username from AOWELead to the one you wish.

    We will wait for your response.


  • Profile Image

    Answered by AOWELead on May 13, 2014 at 11:30 AM

    Hi, my current Username I'm taking over is aowegmmrsdragonfly

    I could use AOWELead which I prefer because that's my own old account, if not possible i would like AOWE or aowe or aoweforms If ppossible 

  • Profile Image

    Answered by Carina on May 13, 2014 at 01:22 PM

    As requested your username was changed into AOWELead.

    Let us know if further support is needed.

    Thank you

  • Profile Image

    Answered by aowegmmrsdragonfly on May 13, 2014 at 01:43 PM

    Hi, I still can login on both accounts. aowegmmrsdragonfly is still the paid version and AOWELead the free. 

    I need access to the paid version with a new username, and I prefer to use AOWELead or aowejotform if not possible 

  • Profile Image

    Answered by BryanPaulo on May 13, 2014 at 04:09 PM

    Hello aowegmmrsdragonfly,

    As requested, your aowegmmrsdragonfly username was changed to aowejotform. Kindly logout from your account and try to log back in using the new username.

    Please let us know if you need further help.


  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on May 13, 2014 at 04:19 PM

    i have matched neew username in our billing records. You should be able to see billing history upon the change.

  • Profile Image

    Answered by mtnz.lissette on June 24, 2014 at 01:31 PM

    I need to change my username. I'm using a personal account and now want to use a different username. can someone help me? please

  • Profile Image
    JotForm Support

    Answered by david on June 24, 2014 at 01:41 PM


    I believe i addressed your issue in this thread here:


    Please create a new thread for your request and include the new username you wish to have your account changed to.