change username

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    aowegmmrsdragonfly
    Asked on May 13, 2014 at 07:33 AM

    Hi,

     

    Im taking a account from a collegue

    Can i change username somehow?

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    Carina
    Answered on May 13, 2014 at 10:01 AM

    It is possible for us to change your username if you request it while logged in your account. If the selected username is available we can do that change for you. If it is already taken it is necessary to choose a different one. Please let us know the preferred username so we can make the change for you.

    Thank you

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    AOWELead
    Answered on May 13, 2014 at 10:07 AM

    I will login now, how to let you know my new username? 

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    EliezerN
    Answered on May 13, 2014 at 11:11 AM

    @aowegmmrsdragonfly

    Thanks for making the request while logged into the account AOWELead, the one you wish to change the username to. 

    So, now please share the desired username on this thread along with two or three alternative usernames in case one is not available. Once you share the desired username we will proceed to change the your username from AOWELead to the one you wish.

    We will wait for your response.

    Thanks

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    AOWELead
    Answered on May 13, 2014 at 11:30 AM

    Hi, my current Username I'm taking over is aowegmmrsdragonfly

    I could use AOWELead which I prefer because that's my own old account, if not possible i would like AOWE or aowe or aoweforms If ppossible 

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    Carina
    Answered on May 13, 2014 at 01:22 PM

    As requested your username was changed into AOWELead.

    Let us know if further support is needed.

    Thank you

  • Profile Image
    aowegmmrsdragonfly
    Answered on May 13, 2014 at 01:43 PM

    Hi, I still can login on both accounts. aowegmmrsdragonfly is still the paid version and AOWELead the free. 

    I need access to the paid version with a new username, and I prefer to use AOWELead or aowejotform if not possible 

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    BryanPaulo
    Answered on May 13, 2014 at 04:09 PM

    Hello aowegmmrsdragonfly,

    As requested, your aowegmmrsdragonfly username was changed to aowejotform. Kindly logout from your account and try to log back in using the new username.

    Please let us know if you need further help.

    Bryan

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    Jeanette
    Answered on May 13, 2014 at 04:19 PM

    i have matched neew username in our billing records. You should be able to see billing history upon the change.

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    mtnz.lissette
    Answered on June 24, 2014 at 01:31 PM

    I need to change my username. I'm using a personal account and now want to use a different username. can someone help me? please

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    david
    Answered on June 24, 2014 at 01:41 PM

    Hi,

    I believe i addressed your issue in this thread here:

    http://support.jotform.com/answers/395456-need-to-change-the-user-name-on-my-account#1

    Please create a new thread for your request and include the new username you wish to have your account changed to.